ONE 1500 Frequently Asked Questions

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Do I have to complete the orientation if I already have taken an online class?
Yes. ONE 1500 is a requirement for any student taking an online or hybrid course and must only be completed one time. 

What should I do if I get behind in my work as a result of a family emergency?
Keeping up with your assignments in an online course is very important. Instructors often put the course work up one week at a time so that it is easier to keep up-to-date. If you find that you cannot complete an assignment on time contact your instructor immediately.

Will the instructor see the results of my successful online student’s assessment?
No. Those results are for you to determine whether your habits indicate that you will be a successful online student.

Can I use my WarriorMail account for personal use?
Yes. You may use your WarriorMail account just as you would a Yahoo or Hotmail account.

My account is not working correctly. How can I fix this problem?
You can call IT Help Desk at extension 1259. In order for them to determine the problem, you will need to provide them with the error message that you are getting when you try to log in.

What should I do if I want to withdraw from one of my classes?
Contact the Academic Advisement Center, extension 1266 and someone will provide you with the steps that need to be completed for withdrawal.

Will my scholarship pay for the books I need for my class?
Contact Financial Aid, extension 1385 and someone can provide this information for you.

Who can I contact to get help with using the Electronic Library?
Contact the library at extension 1276 or 1308 for information about the Electronic Library.

What does OSR stand for?
OSR stands for Online Student Records. OSR provides access to grades, class schedules, unofficial transcripts, financial aid information, business office information, and off-campus access to the LRC Electronic Library.

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Information Technology
Phone: (618) 437-5321 Ext. 1259
Toll-free (In-District): 1-800-369-5321 Ext. 1259
Email: [email protected]
Address: 468 N. Ken Gray Parkway, Ina, IL 62846 Attn: IT Help Desk
Fax Number: (618) 437-5677 Attn: IT Help Desk